RobotAtom decision tool · Experimental
Who owns support after handover? Assign each obligation, then trace who can approve access, verify a replacement and accept return to the configured task. Download the open decisions; no account or contact details are required.
Is this escalation route still valid? Record an approved route reference and accountable team, not private phone numbers or credentials. Compare its confirmed scope with the affected asset and service window. An unanswered route remains an open finding; a filled record does not establish support availability.
Affected asset, service boundary and agreement reference Accountable team and approved escalation-route reference Hours, timezone, severity and exclusions under review Dated route confirmation evidence, or withheld finding Unanswered-route fallback and responsible decision role Reviewer, review date, next check and unresolved action
6 escalation-route review fields open. Entries are not independently verified; retain withheld findings and scope limitations.
Download route review Local export only. This worksheet sends no messages, tests no contact route and authorises no maintenance or restart. Entries clear on refresh.
Keep one unresolved handover decision visible Record a real or hypothetical gap. Closing these planning fields does not approve operation, confirm a supplier promise or replace the site acceptance procedure.
Affected boundary Missing handover decision Role accountable for closing the gap Next decision review date Closure evidence reference Gap stateOpen Closure reviewed by responsible team
Decision still needs: affected boundary, missing decision, accountable role, review date, closure evidence, closure review.
Separate response from restoration These optional notes are exported with the register. Unconfirmed commitments stay open; entering a time does not create a service guarantee.
Coverage and clock rules Acknowledgement and diagnosis Onsite attendance and spares Restoration and return to service
Trace one stoppage through return to production Use an actual or hypothetical stop to expose handoffs. Leave an unverified decision open. This worksheet cannot authorize maintenance, remote access or restart.
Affected configured task or system boundary 1. Make safe and classify the stop Accountable role Required permission or authority Evidence to retain Escalate when DecisionOpen Accepted by responsible team Withheld for review
Still needed: owner, permission or authority, evidence, escalation trigger, decision.
2. Approve site or remote access Accountable role Required permission or authority Evidence to retain Escalate when DecisionOpen Accepted by responsible team Withheld for review
Still needed: owner, permission or authority, evidence, escalation trigger, decision.
3. Confirm exact part and configuration Accountable role Required permission or authority Evidence to retain Escalate when DecisionOpen Accepted by responsible team Withheld for review
Still needed: owner, permission or authority, evidence, escalation trigger, decision.
4. Test the configured task and accept return Accountable role Required permission or authority Evidence to retain Escalate when DecisionOpen Accepted by responsible team Withheld for review
Still needed: owner, permission or authority, evidence, escalation trigger, decision.
4 of 4 restoration handoffs remain open or incomplete.
8 of 8 obligations have open decisions. This is not a production-readiness score.
Download handover register First response and escalation Accountable owner Evidence reference Next review date Commitment stateOpen Scope agreed Evidence reviewed by responsible team
Still needed: name an accountable owner; link the supporting record; complete the evidence review.
Maintenance and spares Accountable owner Evidence reference Next review date Commitment stateOpen Scope agreed Evidence reviewed by responsible team
Still needed: name an accountable owner; link the supporting record; complete the evidence review.
Installed configuration Accountable owner Evidence reference Next review date Commitment stateOpen Scope agreed Evidence reviewed by responsible team
Still needed: name an accountable owner; link the supporting record; complete the evidence review.
Recovery and return to service Accountable owner Evidence reference Next review date Commitment stateOpen Scope agreed Evidence reviewed by responsible team
Still needed: name an accountable owner; link the supporting record; complete the evidence review.
Remote-access authority Accountable owner Evidence reference Next review date Commitment stateOpen Scope agreed Evidence reviewed by responsible team
Still needed: name an accountable owner; link the supporting record; complete the evidence review.
Operator and maintainer training Accountable owner Evidence reference Next review date Commitment stateOpen Scope agreed Evidence reviewed by responsible team
Still needed: name an accountable owner; link the supporting record; complete the evidence review.
Evidence custody and change review Accountable owner Evidence reference Next review date Commitment stateOpen Scope agreed Evidence reviewed by responsible team
Still needed: name an accountable owner; link the supporting record; complete the evidence review.
Service exit and end of support Accountable owner Evidence reference Next review date Commitment stateOpen Scope agreed Evidence reviewed by responsible team
Still needed: name an accountable owner; link the supporting record; complete the evidence review.
Route-validity review added 14 October 2026 IEC 60300-3-14:2024's public scope discusses support across an item's life. ABB's service-agreement page separates technical and onsite support. Rechecked 14 October 2026, these sources provide context, not proof of your route or agreed coverage. The separate local review above is RobotAtom's coordination method.
IEC public scope, published 9 August 2024 · ABB service-agreement descriptions, undated
Use it together with your provider and operations team This self-reported register checks planning fields, not the truth of the evidence. It does not certify safety, approve deployment or guarantee response times. Site specialists remain responsible for approved procedures and acceptance.
Entries remain in page memory and are cleared on refresh. They are not sent to RobotAtom. Keep credentials, personal information and sensitive site details out of the worksheet.
Read the support-handover guide
Discuss your deployment requirements
RobotAtom owns this tool and helps define the complete solution and its operating responsibilities. The operator gains a visible handover gap list; providers gain an explicit support scope.